General Information/Ordering

All the information you may need when placing a order with takeout Munch ltd

If you don't find what you need to know, have any enquiries or need to return a item please email:

Orders.takeoutmunch@gmail.com

You'll get a response within 1-2 Working days.

 

Orders and Refunds

Ordering is fast & easy, choose the items you want to order and follow our secure check out process. You will be able to pay for your order via Card or PayPal using our secure payment service.

You'll receive order confirmation & a follow up Delivery confirmation (the order number you will need to trace any problems or questions about that order).

All orders are processed with in 24-72hours (please allow this time for weekends & bank holidays & then our delivery timescale starts, refer to the postage& delivery link for more information) If you would like to cancel any order you have placed please do it in the 1 working day timeframe, this saves any supplier making or personalizing a item.

All orders from 4pm Friday will be processed on the Monday excluding bank holidays in that case it will be Tuesday.

We take off any products no longer available so everything showing on store is available to order, in rare cases that an item may no longer be available this order will be refunded via the payment method you used. On rare occasion your products may be out of stock, We will do our very best to make sure that you receive the order you have asked of. If the product is out of stock we may have to change your fragrance or product to something very similar. You won't be charged for the price differences (only refunded if the Sub order is cheaper) 

Once an order has been placed it can not be amended so please make sure any orders with sizes / personalisation / glitter colours are done carefully.

* Any errors in our listings are rare, but if found when an order comes through that order will be cancelled & refunded back to your card. If you do come across and discrepancies in our listing please email us:

Orders.Takeoutmunch@gmail.com 

 If at any point you need to return a item that our supplier or us as requested or the order has a problem, and you need to send back. For you to send you would be required to pay the postage for the return of this item. (BUYER IS REQUIRED TO PAY POSTAGE, FULL REFUND IS GIVEN WITHOUT THE POSTAGE COST ONCE RECEIVED) If your order is showing within transit at the time of a refund request then unfortunately it is the buyers responsibility to refuse delivery (the parcel will then be returned and a fully refund (without postage) will be given.

Please note that upon check out of your order, you will be personally confirming that your old enough to place an order.